WHAT ARE BUSINESSES DOING TO COPE WITH THE NEW NORMAL?

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How many firms are functioning without a Strategic Planning! Is it possible? And what is going to happen, when a firm has no Strategic Planning?​

The strategic plan helps to define the direction in which a firm must goes forward, and helps in establishing realistic objectives and goals that are in line with the vision and mission charted out for it. ​

A good strategic plan describes the needed foundation from which a firm can grow, evaluate its success, compensate its employees and linked to its company-level Annual Performance Plan and the Annual Operating Plans of each of each functional departments, and its sub-functions. ​

This course is about the Development & Implementation of the strategic planning of the firm. Usually we conduct on site training, the course focuses mainly on the leadership behaviors needed by high-performance firms to succeed in the long term; the need for strategic thinking to add real value to stakeholders and customers, thereby ensuring sustainability, delegates will develop skills in strategy development as well as addressing the challenges of effective implementation.

By definition Compensation and benefits refers to the wage, salary and other monetary and non-monetary benefits passed on by a firm or an organization to its employees. Usually it provides compensation and benefits to employees based on their performance and actions and brings the best out the employees at workplace.​

The Compensation – When asking about compensation, most people want to know about direct compensation, particularly base pay and variable pay. In the practice it has four major types of direct compensation are hourly wages, salary, commission and bonuses. ​

The benefits – Among these are paid time off (vacations, holidays, sick days, even pay for jury duty), health insurance (including dental and vision), supplemental benefits (disability, life, …), NSSF contributions, pensions and retirement savings accounts, and stock purchase options etc.​

This training course is about Compensation & Benefits Administration we are focusing on planning, organizing, and controlling the direct and indirect payments employees receive for the work they perform. And other benefits that company shall provides to employees as part of motivation & retention encouraging their performance, and also compulsory following to the statutory requirement.

In this topic, there are 2 issues HR / Admin personnel need to deal with on regular basic “Leave & attendance of employees”. With the use of technology, life is more easier at this days; but before enjoying with technology you need to have management system & policy in place, and to attend the training first.​

Leave management – it’s refer to the process of managing employee time-off requests in a fair, accurate, and efficient way. The responsibility of handling employee leave requests (due to the employee’s own or family’s – medical issue, such as a birth or disability) falls onto the shoulders of supervisors, HR staff, and workforce management staff.​

Attendance management – it’s refer to the process of preventing employee time theft by tracking employee working hours, login time, departures, breaks, and time off. The outcomes of this process it could help in performance management, and resulted the staff will be rewarded or received disciplinary action. ​

We offer valuable leave and time clock management training courses, including help understanding – the company requirement, Leave management administration, leave management compliance responsibilities and requirements, compensation requirement & how it integrate with each other and HR functions.

Payroll in the sense of “money paid to employees” plays a major role in a company for several reasons. There were difference viewpoints from an accounting perspective, payroll is crucial because payroll and payroll taxes considerably affect the net income of most companies and because they are subject to Cambodia Labour Laws and regulations. ​

And from a human resources viewpoint, the payroll unit is critical because employees are sensitive to payroll errors and irregularities “Good employee morale requires payroll to be paid timely and accurately”. ​

The primary mission of the payroll personnel is to ensure that all employees are paid accurately and timely with the correct withholdings and deductions, and that the withholdings and deductions are remitted in a timely manner. This includes salary payments, tax withholdings, and deductions from pay checks etc.​

Payroll administration is the primary duty & responsibility of the payroll personnel to ensure their service is fully satisfied by the employees within the company. ​

This training course is designed to provide participants with the guideline & techniques for effective payroll administration, in the results all employees are paid accurately, on timely manner and building up morale of employee at respective company. 

• Performance Management …​
  • has a critical role to play in organisational performance​
  • is widespread (found in nine out of ten firms)​
  • is vital to all employees​
  • is increasingly carried out by line managers​
  • is one of the most difficult tasks managers have to carry out…​

• The training program provides by SNS coverages core aspects of performance management & it’s system:​
  • What is Performance Management?”​
  • The needs for Performance Management System & Processes​
  • Setting Performance Objectives & KPIs​
  • Performance Appraisal & Review

This course is designed for the staffs to learn basic skill on the documentation & it systematic way for the development, use & preserve of documents, they can also receive knowledge on how to arrange their Files in the Server System and to enable them to use it more effectively and in proper way. ​

After training all participants will be able to:​

• Learn about documentation system & requirement​
• Learn about document coding & filling system ​
• Learn how to develop, distribution, change, protect, store & retrieve of the documents ​
• Learn about file server, control & protection​
• Implement & follow through documentation procedure & guideline effectively ​
• Achieve high standard in documentation, less errors or lost, save time, and improving quality of work and its outcomes. 

5S System is recognized by industries around the world, it is a low cost system that will clean and organize your workplace to achieve good workplace environment and many other benefits. It will increase productivity, improve safety, raise employee morale and many other benefits. For those participants who have attended training course on the “KAIZEN & 5S Awareness” being aware of how 5S could benefits for them, their team and their organization. And the next step for them is to develop & implement the 5S System to get visible results & enjoy benefits from KAIZEN & 5S practices.  ​

In order for the 5S System to be successful, the most important factor is the commitment, participation of everyone and strong visible support from the top management. Generally 5S activities should be carriage out systematically; therefore SNS trainer provides series of training course which is designed to provide participants with practical guide & systematic methodology for the development and implementation of 5S system at their workplace. Finally they maintain & improve 5S activities through performance management & audit. Below series of 5S training we provide to out clients:  ​

• KAIZEN & 5S Awareness​
• 5S Effective Implementation (PDCA)​
• 5S Performance & Audit

Looking into the business in the past decades, PLANNING was a vital part of business’s success – We would say that “No Accomplishment Can Be Achieved Without a Good Planning”. ​

When adopted P-D-C-A Cycle, it make dramatically change in the business practices at all organizations, and I would say, it’s a foundation for the Continuous Improvement, Problem solving, BMS, and QMS, etc. it’s really inspired me and strongly believe it will do so for everyone here in the future…  ​

We wish to share these experiences and best practices to everyone for the benefits of you to be success in performing your jobs and further growth in your career path, and for the company to meet Standardization & Quality Objectives. This training course is designed to meet the following objectives:​

• To provide in deep understanding about the concept of PDCA Cycle​
• Explain how to implement it, for continuous improvement & problem solving​
• To provide coaching for an implementation exercise through group work & case study​
• Sharing experience among participants on the benefits of PDCA Cycle​
• To provide reflection of learning experience, and some tips to take away for further implementation. ​

Please bear in mind that we are living with the problems. Not important where we are, we always have faced with them, And we must solve them from time to time. ​

What are the problems at your workplace? It’s your challenge!​

How you solved them? It’s your job to do!

This training course provides you with 12 Steps Approach for Problem Solving together with tools & technique such as:​

• Brainstorming Technique​
• Cause & Effect or Fish Bones Diagram​
• 5W & 2H analysis​

If, your company aims to …​

• Obtain a world-class quality management systems (QMS)​
• Wish to develop a QMS to achieve a consistent work-flow regardless who manages the QMS and never worry about turn-over of employees​
• Learn about the potential impact of ISO 9001:2015 on your existing quality management system.​

Therefore, you will need…​

• Knowledge of any Quality System​
• Knowledge of ISO 9001 ​
• Experience of implementing or maintaining a quality management system.​

Objectives​

This training course is designed to help all participants to understand the Quality principle and the Quality Management Systems (QMS) requirements based on the fifth edition of ISO 9001: 2015, it’s impacts to your existing QMS and as a tool for any business to identify opportunities for improvement.